Support IT ® is our award winning global service desk team available 24/7/365 in multiple languages. The help desk and onsite services are staffed by a carefully selected and trained technical support team. The team’s goal is to provide an exceptional service experience to customers of any size. We offer full turnkey support desk services for your entire organization or can customize our offering to specific applications, locations, or countries.
Manage IT ® provides clients with 24/7/365 monitoring, support/troubleshooting, maintenance, reporting and asset management of their IT infrastructure. The solution is delivered remotely, with the option of adding onsite hours, and can be used for client infrastructures that reside on-premise or within various cloud systems. Our team of experts will manage and remediate your IT infrastructure with an acute focus on protecting your environment and preventing expensive downtime.
Monitor IT ® is a robust IT solution that provides real time reporting on your IT infrastructure and systems. The solution helps ensure your infrastructure uptime availability and performance. A variety of reports are available on your servers, websites, cloud infrastructure, routers, switches, printers, networks and peripherals to help analyze and isolate issues before they arise. Receive real-time data and information you need to make the right business decisions.
Secure IT ® consists of a wide range of services created to protect organizations against evolving security threats. Our industry-leading Security Information and Event Management (SIEM) analyzes data from all devices to detect bad actors and potential threats.
Store IT ® choose from our hybrid, cloud, or mail archiving backup solutions. Our fully managed option gives you complete end-to-end backup and recovery coverage, fully managed backups and 24/7/365 monitoring, all for one fixed monthly fee.
Virtualize IT ® is our cloud hosted service offering that allows customers to migrate their on-premise server environment onto our private cloud. Data storage and applications are hosted on a redundant series of servers and storage, providing enterprise grade reliance and performance. A primary key advantage to this service is fixed cost savings and scalability. Feel protected knowing you simply pay for what you need and get the growth and elasticity of a mission critical platform.
Connect IT ® An internet connectivity solution that provides clients with seamless, reliable, interoffice internet connectivity across the globe. Using an array of technology delivery platforms, we can select a best of breed delivery method based on your network infrastructure requirements.
Consult IT ® Dedicated specialists are available to design, scope, execute and implement custom solutions for our clients. Our experienced enterprise architects, senior project managers and senior system analysts will work to ensure your goals are achieved.
Managed Print Services. Our exclusive and certified Managed Print Service providers can centrally manage all your devices — including printers, copiers and multifunction printers — so you can boost your productivity and focus on your critical tasks. With thousands of devices under management, we are a leader in Managed Print Services (MPS). Our MPS solutions improve the productivity and efficiency of your digital and paper-based communications.
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